Privacy and data
Privacy Policy
This policy explains how Trackspire Logistics handles information submitted through this website and shipment-tracking services.
Draft updated: July 30, 2026
Information we receive
- Contact details and message content submitted through the support form.
- Shipment and tracking information supplied during logistics operations.
- Technical information needed for security, reliability and basic website operation.
How information is used
- To provide shipment support, answer enquiries and maintain recorded checkpoint information.
- To protect the website, prevent abuse and investigate delivery or technical problems.
- To meet applicable operational and legal requirements.
Tracking and map information
- Public tracking results use the tracking number provided to the customer. The map displays recorded operational checkpoints and is not continuous GPS tracking.
- Successful text-location lookups may be cached to reduce repeated requests to the map-location provider.
Sharing and service providers
- Information may be processed by hosting, email, mapping and logistics technology providers where needed to operate the service.
- Trackspire does not publish customer contact details in the public tracking summary.
Retention and requests
- Information is kept only for operational, security and legal needs. Specific retention periods must be confirmed by company management and legal counsel.
- Privacy questions or requests can be sent to support@trackspirelogistics.de.